If you are experiencing delayed order notifications on Android, this is usually caused by battery optimization settings on your device.
Some Android manufacturers restrict background activity to save battery life, which can delay Firebase push notifications used by Hippooo.
This guide explains how to fix the issue and receive instant order alerts.
Why Notifications Are Delayed #
Android devices may:
- Pause background apps
- Restrict network access
- Delay Firebase notifications
- Put apps into sleep mode
Because of this, notifications may arrive:
- Several minutes later
- Only after opening the app
- In batches instead of instantly
This issue is more common on:
- Samsung
- Xiaomi
- Huawei
- Oppo
- Vivo
- OnePlus
Recommended Fix #
Disable battery optimization for Hippooo and allow unrestricted background activity.
Samsung #
- Open Settings
- Tap Apps
- Select Hippooo
- Tap Battery
- Choose Unrestricted
Then:
- Go to Settings → Battery and device care
- Tap Battery
- Open Background usage limits
- Remove Hippooo from sleeping apps
Xiaomi #
- Open Settings
- Tap Apps
- Tap Manage apps
- Select Hippooo
- Tap Battery saver
- Select No restrictions
Also enable:
- Auto-start
- Notifications
- Background activity
Huawei #
- Open Settings
- Tap Apps
- Select Hippooo
- Open Battery
- Disable battery optimization
Enable:
- Auto-launch
- Secondary launch
- Run in background
OnePlus #
- Open Settings
- Tap Apps
- Select Hippooo
- Open Battery
- Set optimization to Don’t optimize
Make Sure Notifications Are Enabled #
- Open Settings
- Tap Apps
- Select Hippooo
- Tap Notifications
- Enable all notifications
Additional Tips #
For the best experience:
- Disable battery saver mode
- Keep Hippooo updated
- Allow mobile data access in background
- Avoid third-party battery cleaner apps
Still Having Issues? #
If notifications are still delayed, please contact Hippooo support and include:
- Your phone model
- Android version
- Screenshots of battery settings
We’ll help you troubleshoot the issue quickly.
