Hippoo’s Order Weight Calculator automatically calculates the total weight of an order based on the weight of each product. This feature helps you manage shipping and logistics more efficiently.
1. Enable Product Weights #
To use the order weight calculator, you first need to assign weights to your products:
- Open the Hippoo app and navigate to Products.
- Select a product you want to edit.
- Tap Edit Product.
- Scroll to the Weight field and enter the product weight in your desired unit (e.g., kg or g).
- Save the changes.
- Repeat this process for all products in your store.
Note: Only products with assigned weights will be included in the total order weight calculation.
2. Calculate Order Weight #
- Go to Orders from the main menu.
- Open the order you want to check.
- Hippoo will automatically sum the weights of all products in that order and display the Total Weight.
- The total weight is calculated based on the quantity of each product in the order.
- If a product does not have a weight set, it will not be included in the calculation.
3. Tips for Accurate Weight Calculation #
- Make sure all products have their weight properly assigned.
- Use consistent weight units across all products (e.g., kg or g).
- Double-check product weights if the total order weight seems incorrect.
Need Help? #
If you encounter issues with the order weight calculator or product weight settings, contact Hippoo support at:
Include your account details and a description of the issue for faster assistance.